The Care Quality Commission (CQC) have informed us that in the week beginning 17th July they will be inspecting community mental health teams (CMHTs) for adults of working age provided by South London and Maudsley (SLaM) NHS Foundation Trust.

If you have any information to share with the CQC about experiences of care and treatment with a CMHT, please get in touch with us:


Telephone: 020 7358 7005

Your views can help inform the questions the CQC will ask as well as their findings. We will keep your feedback anonymous.

We will also pass on to the inspectors any other feedback about the CMHTs which we have heard recently.

Below is some background information you may find useful.

Best wishes,

The Healthwatch Southwark Team

What is SLaM? South London and the Maudsley Trust (SLaM) is the NHS Foundation Trust which runs many of the mental health hospital, outpatient and community services in Southwark and across South London.


What is the Care Quality Commission (CQC)? The CQC is the independent regulator of all health and social care services in England. They carry out inspections to services and produce reports where they highlight areas of good practice and areas that must be improved. They ask 5 key questions when they inspect services:

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

When did SLaM last have an inspection by the CQC? SLaM received an inspection of the whole Trust from the CQC in September 2015. A report was published in January 2016. SLaM received an overall rating of ‘Good’:

  • Are they safe? Requires Improvement
  • Are they effective? Good
  • Are they caring? Good
  • Are they responsive to people’s needs? Good
  • Are they well-led? Good

Since this inspection, the CQC have been looking again at specific services within SLaM to see what has changed.

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