Here is the latest advice from the World Health Organisation, including videos for handling masks.

From the National Pensioners’ Convention June Bulletin. Twitter / Facebook pages: @NPCUK. Fraudsters claiming to be from NHS Test and Trace.📞If NHS Test and Trace calls you, it will be from their single number 0300 0135 000. 💻The only website to visit is: Action Fraud no. attached.⚠️Contact tracers never ask you to do the following:

Ask you to dial a premium rate number (for example, those starting 09 or O87)
Ask you to make any form of payment
Ask for any details about your bank account
Ask for your social media identities or login details, or those of your contacts
Ask you for any passwords or PINs or ask you to set up any passwords or PINs over the phone
Ask you to purchase a product
Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet
Ask you to access any website that does not belong to the Government or NHS. If you have been a victim of fraud or cyber crime, report it to Action Fraud: 0300 123 2040.

@artintheparktwt & @WalworthSociety Virtually Walworth Festival have an online Zoom Drawing Workshop on Tues 9/6/20 at 11am. Prepare any paper or drawing materials you have around the house. Book on the eventbrite link to receive Zoom invitation.

Volunteers’ Week: A huge thank you to our wonderful volunteers!!!
We see you, we appreciate you and we are grateful for all that you do for older people in Southwark. Here are some quotes and figures from the survey.

“Everything has been great from my side as a volunteer”. “Good communication from the volunteer coordinators”. “I very much enjoy speaking to my new friend”. 64 % willing to continue supporting new older friend post Covid
64% willing to support the Centre post Covid

We admire the friendliness and dedication of the whole team. We have also appreciated the checking in to make sure volunteers are happy with work allocated them, that everything has been explained and is manageable, and that the level of commitment is not too much of an ask.

Elephant & Castle Community Hub presents a History of Elephant and Castle Virtual Quiz: Thursday 11/6/20 7-8 pm. Meet local characters from the past and hear some monologues from the People’s Company. £100 prize for the winner. Zoom Meeting ID: 829 1065 1032 Password: 197532

King Lear Prizes: The new national creative arts competition for older people stuck at home because of Coronavirus.

Whilst not meeting in person, Bell House are still here for wider learning opportunities to our community at home. . Up soon: 1/6/20 Dauntless Dumplings #2 Cookery Workshop, 2/6/20 Shared Reading Sessions, 3/6/20 TechTogether: Zoom calling introduction.

The Festival of Words with the best in writing with poetry & all things literary from Southwark & beyond will be premiering performances, talks & workshops from writers & storytellers for any age from 26/05/20-12/06/20.

Make It Studio Emergency Masks: Volunteer sewing fans making basic level reusable protective masks to limit the spread of Coronavirus. 100% profit going to fund FREE masks for key workers and NHS staff.

Lily Jones has provided us with a link to a ‘Guide for veterans’ who are finding it hard at this time.

Here are some useful links to advice websites Citizens’ Advice

The official Government website

Turn2us is a national charity helping people when times get tough. We provide financial support to help people get back on track.

Rightsnet stays up to date with the latest social welfare law developments, to get casework support, and to test their ideas, share their experience and network with others with a shared interest in using the law to do good things.

Some publications from Independent Age

Independent Age Blogs – HERE

Independent Age Support – HERE

Independent Age Get Involved – HERE

Independent Age Campaigning  – HERE

Independent Age  Information and Advice – HERE

Independent Age News Media – HERE

Independent Age Scamwise Booklet

You may find these useful – guides on how to get NHS help when you need it during coronavirus. Click here for the easy read version and here for the regular version.

Southwark has launched a new portal where residents and others can tell us about public spaces where there are issues with e.g. social distancing or safe travel and suggest interim solutions.

Do you have a working Apple iPhone (5 and above) or Samsung Galaxy smartphone going unused? Free it from lockdown and gift it on with a message of hope to help others get connected with family, friends and essential support in Southwark. is working with Southwark Council, Community Southwark and local groups to reach those who are most isolated. Every phone gifted will be data-wiped and sterilised by specialists, and O2 will be providing SIM cards with 15GB data, unlimited texts and unlimited minutes for 30 days. Recipients will also be supported with remote assistance and tech support to get up and running so that they can learn how to use their new devices with ease.

Visit the Stay-at-Home Library for resources you can use any time as well as a range of live online events and activities for you to enjoy from the comfort of your own home.

TEDI-London is a new engineering higher education provider designing & creating dementia-friendly facilities, products and services and who would love to hear the opinions of people with dementia, carers and the community. They have produced a short survey:

The People’s Health Trust newsletter is available now, with articles about delivering food, Zoom conferencing and staying creative.

The latest VE Day Special bulletin from Southwark Council features ways of looking after your mental health, stay at home libraries. GP services and more.

Care & Repair England have updated their Living Safely and Well at Home brochure offering practical hints and tips about how to make the home safer …as well as a ‘Living Safely Well Self Trainer for families concerned about the safety of older relatives.

The coronavirus related ‘Keeping Well at Home’ guide from Care & Repair England has information for older people about shielding, mental health, home exercise & diet. Care & Repair England hopes to make homes healthier, safer places for people of all ages to live in.

Lockdown Viewing: After the Southwark Local History Group’s presentation on ‘Southwark’s Riverside Heritage’, Patricia Dark and Lisa Soverall from the Southwark Local History Library and Archive have compiled some links to historical films of the river Thames:

Taxicard: You can now use your Taxicard for:
Taxicard drivers to pick up and deliver essential supplies for you;
Allow friends and family to travel on your behalf using your Taxicard for the same purpose. Click on the link below for more information:

The National Institute for Health Research (NIHR) Policy Research
Unit in Older People and Frailty
has created the leaflet below: HOW TO STAY WELL during the Coronavirus outbreak:
5 key messages for people living with dementia

Southwark Group of Tenants’ Organisations have provided us with a very informative Isolation Wellbeing pack. It has some great links to museums, galleries and other mood lifting public spaces that are doing things online.  Click here.

Click here for advice from the Muslim Council of Britain during Ramadan

Accessible information for organisations serving the community – Covid-19  

Information is being issued daily. The most up-to-date information can be found on the government website which is in English and here are a number of campaign resources on the Public Health England website again in English so the links below may be useful for you. 

 Guidance about staying at home and away from others. This is the latest information following the Government’s announcement on 23 March about staying at home as much as possible. It isn’t currently available in alternative formats. However, Mencap has produced an easy read leaflet about staying at home: Guidance on Staying at Home from Mencap 

Stay at home guidance for households with possible coronavirus infection: Available in easy read and Arabic, Bengali, Cantonese, Mandarin, French, Gujarati, Polish, Portuguese, Punjabi, Urdu and Welsh.  

Guidance on social distancing – including protecting vulnerable people, Available in Arabic, Bengali, Cantonese, Mandarin, French, Gujarati, Polish, Portuguese, Punjabi, Urdu and Welsh.  

Guidance on protecting extremely vulnerable people (shielding) – protecting people that are at greatest risk of becoming seriously ill from Covid-19. Available in easy read.  

Mental health charity MIND has produced information about Coronavirus and wellbeing. Their website also includes links to important information about Covid-19 and staying well.  

Doctors of the World have helpfully translated the core Guidelines about Covid-19 into 32 languages: Albanian, Amharic, Arabic, Armenian, Bengali, Bulgarian, Czech, Dari, French, Greek, Hindi, Hungarian, Kurdish Sorani, Lithuanian, Malayalam, Portuguese, Simplified Chinese, Sindhi, Slovak, Spanish, Turkish, Pasto, Polish, Punjabi, Romanian, Russian, Somali, Tigrinya, Urdu, Vietnamese 

Public Health England resources about hand-washing: Many resources available, including easy read and large print posters and flyers, audio and British Sign Language videos. Braille versions can be ordered. 

The Migrant Information Hub offers useful information and resources to help migrants, and those supporting them, to stay safe, connected and informed, and to reduce the harmful impacts of coronavirus (Covid-19) on people’s lives (includes new multi-lingual resources, national guidance, local services and support, and news and updates on specific migrant issues).  They are based in Yorkshire but the resources are relevant 

The Roma Support Group also have a number of resources on their website. From NHS South East London Clinical Commissioning Group

Southwark Foodbank update as at 23/03/2020

With the government guidance changing all the time please find an update on how Southwark Foodbank will be operating.

Southwark Foodbank will now ONLY be operating out of TWO CENTRES: PECAN (121a Peckham High Street SE15 5SE) and
CITY HOPE CHURCH (121 Drummond Road SE16 2JY) – please see update below on Voucher Referral System
We recognise that a number of families in receipt of free school meals have been given letters from their schools informing them to attend a foodbank. We are talking to Southwark Council about school provision in Southwark. We are accepting the letters at the moment, but we are not able to keep up with the demand. We request that parents of children receiving free school meals contact their school to ask if free meals or supermarket vouchers will be available.

Re: Revised Southwark Foodbank Service Provision – during the Coronavirus Crisis
We want to start with more positive news – during this crisis, we recognise that there will be an increased demand on our service, we are doing all we can to meet this need and given the guidance from the government around Coronavirus (COVID-19), we have spent much of this week reviewing how we can best support those most in need in our community. As a result of those meetings we are pleased to announce that we are, for the time-being able to continue to offer a full service – covering 5 days a week.

To comply with all the guidance and to safeguard those who visit and work at our foodbank centres we have implemented a queuing system, and all clients will be expected to use hand sanitiser when they enter our centres. Although, clients may bring friends or relatives with them to help carry the food – we will not have capacity to allow extra friends or relatives into the centres and they will be asked to wait for the client outside the building.

Voucher Referral Procedure
Access to the foodbank is still via a valid voucher – all clients referred must have a valid Southwark Foodbank Voucher.
We are a small staff team, and we are only able to operate through the generous support of our volunteers. With this in mind we ask that you bear with us in these unprecedented times.
If the situation changes where we are no longer able to offer the foodbank service in its current form, you will be notified immediately.
Despite the strange times we find ourselves in – we would like to share with you that we have received an overwhelming amount of good will and generosity from the local community – who want to support those in need.

Other related posts below:

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